Little Valentine Cherub Visits MediLodge of Port Huron

Customer Service That Really Cares

Richard W. knew exactly where he was going for post-surgical rehabilitation after his knee replacement surgery. He knew because when his wife had been at MediLodge of Port Huron in the past, they loved how professional and clean the place was. They were impressed with the spacious private rooms, private showers and the fact that the staff is always friendly and attentive. “The food was pretty good and the staff was so professional” Richard states. “While I was here for my own stay, I experienced the same friendly and professional staff. The therapy folks are so knowledgeable and really helped me get back on my feet in no time.” Richard said he would not hesitate to recommend MediLodge of Port Huron to a neighbor or family member. Everyone there knew their profession and did it well. The feeling of “good customer service” really showed through.

Lori and I have always been attached at the hip, so making a decision to admit her into a nursing home was one of the hardest things I have ever done. Knowing that she needs 24/7 care, I made the decision to place her in MediLodge of Port Huron. Since placing her, I have had nothing but amazing things to say about this facility. She looks amazing and happy every time we come see her for a window visit and that speaks volumes on the amazing care she gets. A doctor once told me “she is living on love” and I think that is exactly right. The staff truly love and care for her, I honestly believe this is the best place she could be. Anyone I talk to that is looking into placement into nursing home I recommend MediLodge of Port Huron with my whole heart, it has exceeded all my expectations.

Jerry Corwin Write Up

Jerry Corwin has been a CNA with MediLodge and its predecessor the Evangelical Home since 1985. He brings compassion and hard work to so many during the midnight shift. His residents proclaim that he is “the best”. They describe his attentiveness such as making sure that Pat B. has her socks on when she needs to go to the bathroom so she doesn’t slip and fall. He thinks nothing of getting coffee for a resident on his way out of the building. He answers call lights quick as lightning and makes his patients feel so secure and cared for. He is a valuable asset to MediLodge and the staff and residents. Pat B. and Dorothy P. wish that he could train all the aids right from the beginning to show them all how to be great. Two residents share their gratitude toward Jerry: “Jerry, Thank you for all the wonderful things that you do. You are a wonderful gentleman. Medilodge needs more workers like you. Thank you ever so much. Your reward is waiting for you in Heaven.” - Pat B. “Jerry, Thank you for everything that you have done. Your kindness goes so very far. You have been there for me and have been a wonderful listener. You are easy to talk to and can be trusted. You are always kind to everyone and never talk bad about anyone. You never hold anything against anyone here at work. You are such a good person. If you were ever to leave, MediLodge would lose a very good person.” – Dorothy P.

Judy D.; Home is Where the Heart is

Judy has been a Lodger at Medilodge of Port Huron for over 4 years now. She went there after a hospitalization stay and was very happy to see how much the staff cared for her and her commitment to get better. She said she was immediately impressed by the atmosphere and how comfortable it was. Judy is a social creature who loves to help people and be involved in daily activities. She feels that the staff really make a difference in helping her live as independently as possible. As someone who worked in the service area, she understands how much a positive attitude contributes to a caring staff and a caring community. A few years ago, Judy’s family wanted her to come home and try living on her own.

Out of the Well

Nancy B. came to MediLodge of Port Huron at a low time in her life. She had undergone a knee replacement that ended up getting infected. Seven operations later, she was doing all she could to keep her hope alive to save her leg. Nancy was depressed, discouraged and afraid. She felt trapped in a deep well of darkness. When she came to MediLodge of Port Huron, she felt like she entered a 4 star hotel. The staff was very welcoming and friendly, the place was clean and beautiful. “This center is the cleanest, nicest and best service I have ever received.” Her private room was a haven for healing. However, she still could not wait to get home. She was eager to start therapy so that she could get her strength back. But then another setback… yet another surgery. At this point she was on her last thread of hope. She was afraid that she could possibly lose her leg altogether. This is where staff stepped in to encourage her, pray with her and help her stay positive. Family and friends came from all over to visit with her and help lift her spirits. With everyone’s’ help, she faced her surgery bravely, ready to accept whatever God had in mind for her. She would find out if the surgery was successful at her follow-up appointment. She was finally able to start her therapy. During her time of waiting, Nancy began to talk with other lodgers in the building and make friendships there as well. She encouraged others as they also encouraged her. She got stronger. “I can feel God walking by my side during all of this”, she declared. When staff visited Nancy in her room, she now had a smile on her face instead of tears in her eyes. She radiated a sense of victory instead of loss. She was climbing out of that dark well. After much hard work and growing determination, Nancy was finally able to stand up and transfer herself on her own! This was a huge milestone for someone who was very close to losing her leg. At her follow-up appointment, the news was good…the infections were gone, her wounds were healing nicely and her heart was filled with joy again! Nancy exclaimed, “The amount of support, encouragement and friendship I received from everyone here was wonderful. I would recommend for anybody to come to MediLodge of Port Huron for top quality care and emotional support…I think they perform miracles here. “Nancy was finally able to go home to finish up her recuperation. She has decided that after she has fully healed, she would like to come back to MediLodge of Port Huron and become a volunteer helping to encourage and lift up others as they have done for her. Congratulations, Nancy, we are proud to watch you stand tall in victory on higher ground!

I would just like to say that I had a wonderful stay at MediLodge of Port Huron. All the staff very just wonderful! I can see why MediLodge of Port Huron is a 5 star facility. A special shout out to Joann ( C.N.A.), she is phenomenal!!