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Twice is Nice
When Anna Deni was making the decision of where to go for her post-surgical rehabilitation after her second knee replacement, she had no question that it would be Medilodge of Port Huron. Anna first came to Medilodge after her first knee replacement surgery. She thought she would be going home for her rehab, but friends and family felt strongly that she should go somewhere where she could have 24 hour care and top notch therapy to get her back on her feet quicker, safer and stronger than she could at home. When she arrived at Medilodge of Port Huron, she was struck at how caring, friendly and attentive the staff was; how beautiful the facility was; and how really, really good the food was! She found that the therapy staff was very encouraging and positive. They taught her the correct and safe ways to move, which helped her feel more confidant and safe. She was back on her feet much earlier than she ever thought possible. Anna appreciated the teamwork, positive attitudes and respect that the staff had for each other. “They are truly dedicated to their work and really care about the residents,” she says. Therapy was not some pushy, cookie cutter approach, but rather an individualized program that took her wants and needs into consideration. Anna was eager to reconnect with all the wonderful people she had met her first time at Medilodge of Port Huron and knew she would be well taken care of. She has kept in contact with many of them such as Donna, Nicole, Elyse, Amanda, Jennifer and Rose who made such a difference to her. She felt like she was going on a vacation with her friends at Medilodge, to relax, get better and eat well. To Anna, Medilodge of Port Huron turned out to be so much more than she expected. She found lifelong friends, laughter, encouragement, strength and hope. She loves the teamwork and positive attitudes that the nurses and staff have and feels bitter sweet about leaving at the end of her stay this time. She has enjoyed the Medilodge experience so much that she has decided to have her pet Pug, Sissy, become a therapy dog, and the two of them want to volunteer their time at Medilodge to help others feel better also. Anna knew she found a second home here, and didn’t’ think twice about where she was going for her post-surgical therapy the second time around. Twice IS Nice, at Medilodge of Port Huron.
Customer Service That Really Cares
Richard W. knew exactly where he was going for post-surgical rehabilitation after his knee replacement surgery. He knew because when his wife had been at MediLodge of Port Huron in the past, they loved how professional and clean the place was. They were impressed with the spacious private rooms, private showers and the fact that the staff is always friendly and attentive. “The food was pretty good and the staff was so professional” Richard states. “While I was here for my own stay, I experienced the same friendly and professional staff. The therapy folks are so knowledgeable and really helped me get back on my feet in no time.” Richard said he would not hesitate to recommend MediLodge of Port Huron to a neighbor or family member. Everyone there knew their profession and did it well. The feeling of “good customer service” really showed through.
Gold Star Care Close To Home
Gerald S. originally came to MediLodge of Port Huron because of the great referrals that his friends and family gave him and the fact it was close to home. His family could come and visit him anytime and he appreciates how inviting our building was. Gerald had fallen at home and needed to get stronger so that he could return home safely. “The therapy staff was wonderful and helped me be motivated to do more than I thought I could”, Gerald states. “The food is good and the staff is terrific”. Gerald’s daughter even described the nursing staff, “They have that human caring touch in all they do. I would watch them tuck staff in and really care for them as people, not just a job.” Gerald and his family felt that he was cared for with dignity and compassion and would recommend MediLodge of Port Huron to anyone who needed short term therapy.
This is MY Life
Shirley S. is one of the latest therapy graduates of MediLodge of Port Huron. Shirley had stayed at a different skilled nursing center in the past. When she slipped and fell on black ice this winter, she found herself needing short-term nursing and therapy to recover from a fractured femur. She returned to her last center only to be disappointed with the inflexible schedule and lack of private rooms. She then took it upon herself to switch centers. Shirley came to us looking for private rooms, flexible scheduling, top notch custom therapy, and personal respect. That is exactly what she found at MediLodge of Port Huron. Shirley says “I am not a sit around type of person. Other places are not flexible with their hours and respecting my personal decisions, but I love that I am allowed to plan my own life here”. The new private short-term suites allowed Shirley to continue her many social and personal activities such as church meetings with ease. She appreciated that she could participate in fun events throughout the building, or just relax and enjoy some quiet time and make a call to a loved one “This is the cleanest place I have been to and every one of the therapists are all really great. They have the best nurses’ aides here as well; they treat me as if this is my home.” Shirley also gave compliments to the kitchen staff and chef “The food is really good here too. They have the best bacon I have ever had and I need to get the recipe so I can make it at home!” As you can see, Shirley has a passion for life and she loves to be the captain of her ship. At MediLodge of Port Huron, she felt that she could continue living her life as she wanted and was also able to take full advantage of the high quality nursing, therapy and food services to help her Recover, Rejuvenate, Revitalize and Return Home.
Out of the Well
Nancy B. came to MediLodge of Port Huron at a low time in her life. She had undergone a knee replacement that ended up getting infected. Seven operations later, she was doing all she could to keep her hope alive to save her leg. Nancy was depressed, discouraged and afraid. She felt trapped in a deep well of darkness. When she came to MediLodge of Port Huron, she felt like she entered a 4 star hotel. The staff was very welcoming and friendly, the place was clean and beautiful. “This center is the cleanest, nicest and best service I have ever received.” Her private room was a haven for healing. However, she still could not wait to get home. She was eager to start therapy so that she could get her strength back. But then another setback… yet another surgery. At this point she was on her last thread of hope. She was afraid that she could possibly lose her leg altogether. This is where staff stepped in to encourage her, pray with her and help her stay positive. Family and friends came from all over to visit with her and help lift her spirits. With everyone’s’ help, she faced her surgery bravely, ready to accept whatever God had in mind for her. She would find out if the surgery was successful at her follow-up appointment. She was finally able to start her therapy. During her time of waiting, Nancy began to talk with other lodgers in the building and make friendships there as well. She encouraged others as they also encouraged her. She got stronger. “I can feel God walking by my side during all of this”, she declared. When staff visited Nancy in her room, she now had a smile on her face instead of tears in her eyes. She radiated a sense of victory instead of loss. She was climbing out of that dark well. After much hard work and growing determination, Nancy was finally able to stand up and transfer herself on her own! This was a huge milestone for someone who was very close to losing her leg. At her follow-up appointment, the news was good…the infections were gone, her wounds were healing nicely and her heart was filled with joy again! Nancy exclaimed, “The amount of support, encouragement and friendship I received from everyone here was wonderful. I would recommend for anybody to come to MediLodge of Port Huron for top quality care and emotional support…I think they perform miracles here. “Nancy was finally able to go home to finish up her recuperation. She has decided that after she has fully healed, she would like to come back to MediLodge of Port Huron and become a volunteer helping to encourage and lift up others as they have done for her. Congratulations, Nancy, we are proud to watch you stand tall in victory on higher ground!
Judy D.; Home is Where the Heart is
Judy has been a Lodger at Medilodge of Port Huron for over 4 years now. She went there after a hospitalization stay and was very happy to see how much the staff cared for her and her commitment to get better. She said she was immediately impressed by the atmosphere and how comfortable it was. Judy is a social creature who loves to help people and be involved in daily activities. She feels that the staff really make a difference in helping her live as independently as possible. As someone who worked in the service area, she understands how much a positive attitude contributes to a caring staff and a caring community. A few years ago, Judy’s family wanted her to come home and try living on her own.
I would just like to say that I had a wonderful stay at MediLodge of Port Huron. All the staff very just wonderful! I can see why MediLodge of Port Huron is a 5 star facility. A special shout out to Joann ( C.N.A.), she is phenomenal!!