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I would just like to say that I had a wonderful stay at MediLodge of Port Huron. All the staff very just wonderful! I can see why MediLodge of Port Huron is a 5 star facility. A special shout out to Joann ( C.N.A.), she is phenomenal!!
Gold Star Care Close To Home
Gerald S. originally came to MediLodge of Port Huron because of the great referrals that his friends and family gave him and the fact it was close to home. His family could come and visit him anytime and he appreciates how inviting our building was. Gerald had fallen at home and needed to get stronger so that he could return home safely. “The therapy staff was wonderful and helped me be motivated to do more than I thought I could”, Gerald states. “The food is good and the staff is terrific”. Gerald’s daughter even described the nursing staff, “They have that human caring touch in all they do. I would watch them tuck staff in and really care for them as people, not just a job.” Gerald and his family felt that he was cared for with dignity and compassion and would recommend MediLodge of Port Huron to anyone who needed short term therapy.
A Smile In His Heart
If you get a chance to meet Mike O., you will never leave without a pep in your step and a smile in your heart. Mike came to MediLodge of Port Huron after having heart surgery. Mike was impressed by the open arm welcome and by how clean the building was, especially the floors. “It is very important to me to see how the floors are kept, especially the carpet. Everyone does a great job here. Even the corners are nice and clean.” He also enjoyed how helpful and caring the staff were with him. They went out of their way to motivate him, joke around with him and do what they could to help make his stay pleasant and enjoyable. Therapy was able to really motivate him and help him learn how to shower, dress and take care of himself without hurting or injuring himself. They taught him how to exercise so he could get stronger and gain his confidence again. Mike also had lots to say about the food. He loved the roast turkey and mashed potatoes, breakfast was his favorite and he enjoyed “destroying” a good burger. When it came time to prepare to go back home, Mike really appreciated the extra education about his medicines, and information to help him when he got home. His next doctor appointment was made for him and he was given instructions on whom to contact if he ran into any concerns. He was educated about coming back to MediLodge of Port Huron within 30 days if he found that he needed more care. He was assured that MediLodge would be following up with him to make sure that his home care services were stepping in to assist with the next phase of his recovery. All of these steps really helped to put Mike’s mind at ease as he continued to recover and get back to enjoying all his favorite activities again. Congratulations, Mike on your graduation from MediLodge of Port Huron therapy!
John G. and His Harmonica Harmony
John G. didn’t know what to expect when he came to MediLodge of Port Huron. After Pneumonia and eye surgery, he knew he needed to get his strength back to be able to go home and get to work on his Blue Water Bridge artwork he has all planned out in his head. Although it was very out of his comfort zone to come to a skilled nursing center, he really appreciated how much he was treated like a gentleman and was able to keep his freedom. John exclaims “The staff was always ‘Johnny- on-the-spot’. The building is always so nice and clean and people really work hard at providing good service.” Therapy worked great in helping John become stronger and more confident. He felt like he is much more able to return to his assisted living apartment in a safer and healthier way. John was often caught “serenading” other Lodgers with his harmonica. At the age of 8 or 9, John was given a harmonica as a gift. He always liked music and he would practice and practice until he perfected the skill. “My Old Kentucky Home” was the first song he learned while riding home from school on the bus. If John found out that a person had a birthday coming up or just passed, he would come out and play “Happy Birthday” on his harmonica. “Silent Night” is another of his specialty tunes. MediLodge of Port Huron will miss the musical moments of John G., but we are all blessed to have had the chance to meet him. John admits that if he ever needs our services again, he would not hesitate to return to us. He really appreciated all the care and smiles that were given so freely by everyone. He went home feeling motivated, positive and full of life and energy.
Customer Service That Really Cares
Richard W. knew exactly where he was going for post-surgical rehabilitation after his knee replacement surgery. He knew because when his wife had been at MediLodge of Port Huron in the past, they loved how professional and clean the place was. They were impressed with the spacious private rooms, private showers and the fact that the staff is always friendly and attentive. “The food was pretty good and the staff was so professional” Richard states. “While I was here for my own stay, I experienced the same friendly and professional staff. The therapy folks are so knowledgeable and really helped me get back on my feet in no time.” Richard said he would not hesitate to recommend MediLodge of Port Huron to a neighbor or family member. Everyone there knew their profession and did it well. The feeling of “good customer service” really showed through.
Out of the Well
Nancy B. came to MediLodge of Port Huron at a low time in her life. She had undergone a knee replacement that ended up getting infected. Seven operations later, she was doing all she could to keep her hope alive to save her leg. Nancy was depressed, discouraged and afraid. She felt trapped in a deep well of darkness. When she came to MediLodge of Port Huron, she felt like she entered a 4 star hotel. The staff was very welcoming and friendly, the place was clean and beautiful. “This center is the cleanest, nicest and best service I have ever received.” Her private room was a haven for healing. However, she still could not wait to get home. She was eager to start therapy so that she could get her strength back. But then another setback… yet another surgery. At this point she was on her last thread of hope. She was afraid that she could possibly lose her leg altogether. This is where staff stepped in to encourage her, pray with her and help her stay positive. Family and friends came from all over to visit with her and help lift her spirits. With everyone’s’ help, she faced her surgery bravely, ready to accept whatever God had in mind for her. She would find out if the surgery was successful at her follow-up appointment. She was finally able to start her therapy. During her time of waiting, Nancy began to talk with other lodgers in the building and make friendships there as well. She encouraged others as they also encouraged her. She got stronger. “I can feel God walking by my side during all of this”, she declared. When staff visited Nancy in her room, she now had a smile on her face instead of tears in her eyes. She radiated a sense of victory instead of loss. She was climbing out of that dark well. After much hard work and growing determination, Nancy was finally able to stand up and transfer herself on her own! This was a huge milestone for someone who was very close to losing her leg. At her follow-up appointment, the news was good…the infections were gone, her wounds were healing nicely and her heart was filled with joy again! Nancy exclaimed, “The amount of support, encouragement and friendship I received from everyone here was wonderful. I would recommend for anybody to come to MediLodge of Port Huron for top quality care and emotional support…I think they perform miracles here. “Nancy was finally able to go home to finish up her recuperation. She has decided that after she has fully healed, she would like to come back to MediLodge of Port Huron and become a volunteer helping to encourage and lift up others as they have done for her. Congratulations, Nancy, we are proud to watch you stand tall in victory on higher ground!